Terms of service

Last Updated: June 15, 2026

OVERVIEW

Welcome to Sinoita. Throughout this site, the terms “we,” “us,” and “our” refer to Sinoita.

We operate this website and online store, including all related information, content, features, products, and services, collectively referred to as the “Services,” to provide customers with access to our products and purchasing functionality. Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to offer our Services to you.

By accessing or using our Services, you agree to be bound by these Terms of Service, our Privacy Policy, Payment Terms & Billing Policy, Shipping Policy, Return & Refund Policy, and other applicable store policies. If you do not agree to these Terms, you may not access or use our Services.

1. Eligibility & Account

By using our Services, you confirm that you are at least the age of majority in your jurisdiction.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

You agree to provide accurate, current, and complete information when creating an account or placing an order.

2. Products and Information

We strive to ensure that product descriptions, images, pricing, availability, and other information on our website are accurate and up to date. However:

Product appearance, such as colors, may vary depending on your device or screen settings.
Product availability may change without notice.
We reserve the right to update, correct, or modify product information at any time.

We do not guarantee that all product descriptions, images, or other content will be completely error-free, but we will make reasonable efforts to correct any errors when identified.

3. Orders & Billing

Order Acceptance
We reserve the right to refuse, cancel, or limit any order at our discretion. If an order is modified or canceled, we will attempt to notify you using the contact information provided at checkout.

Accurate Information
You agree to provide current, complete, and accurate billing, shipping, and contact information for all purchases made through our website.

Payment Authorization
By placing an order, you authorize us or our payment providers to charge your selected payment method for the total amount of your order, including applicable taxes, shipping fees, and any other charges clearly displayed at checkout.

For more details, please review our Payment Terms & Billing Policy.

4. Shipping and Delivery

Orders are processed and delivered in accordance with our Shipping Policy.

Delivery times provided on our website are estimates only and are not guaranteed. Delays may occur due to carrier issues, incorrect shipping addresses, customs processing, weather conditions, public holidays, high order volume, or other events outside our control.

We are not responsible for delays caused by carriers or circumstances beyond our control. However, we will make reasonable efforts to assist customers in resolving delivery issues where possible.

For full details regarding processing times, shipping times, tracking, shipping costs, and delivery issues, please review our Shipping Policy.

5. Returns and Refunds

All returns, exchanges, and refunds are handled in accordance with our Return & Refund Policy.

Please review that policy for full details regarding return eligibility, return window, return shipping costs, refund timelines, damaged or incorrect items, and exchange procedures.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, product photos, icons, design elements, and website layout, is the property of Sinoita or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, display, publish, sell, or exploit any content from our website without prior written permission.

7. Prohibited Uses

You agree not to use our Services:

For any unlawful purpose
To violate any applicable laws or regulations
To infringe upon intellectual property rights
To submit false, misleading, or fraudulent information
To transmit malicious software, harmful code, or spam
To collect, misuse, or disclose personal information of others
To interfere with the security, operation, or functionality of our website

We reserve the right to suspend or terminate access to our Services if we believe these Terms have been violated.

8. Limitation of Liability

To the fullest extent permitted by law, Sinoita shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services, products, or website.

This includes, but is not limited to, loss of data, loss of profits, business interruption, or damages resulting from website errors, delays, service interruptions, or unauthorized access.

Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.

9. Third-Party Services

Our website may use or link to third-party services, including payment processors, shipping carriers, analytics providers, advertising platforms, and Shopify-related applications.

We are not responsible for the content, policies, security, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and privacy policies.

10. Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.

Please review our Privacy Policy to understand how your information is handled.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of California, United States, without regard to conflict of law principles.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated “Last Updated” date.

Your continued use of our Services after any updates constitutes your acceptance of the revised Terms.

13. Contact Information

If you have any questions regarding these Terms, please contact us:

Business Name: Sinoita
Email: hello@sinoita.com
Phone: +1 740-498-2647
Address: 12750 Centralia St, Lakewood, CA 90715, United States

Business Hours:
Monday – Saturday: 9:00 AM – 6:00 PM Pacific Time, PT
Sunday: Closed